FAQ - McGraw Hill Edge

We've Got Your Questions Answered

Find quick answers to common questions about our courses, platform features, and more.

Refer & Earn

What is refer & earn policy?
Our refer-and-earn policy allows you to earn credits by sharing your unique referral code with others. You'll receive 250 credits for every new sign-up and course purchase made by others using your code. These credits can be redeemed to purchase any course on the platform, giving you more opportunities to enhance your learning experience.
How many individuals can I share my referral code with?
You can share your referral code with as many people as you want! There is no limit to this.

Account Related Questions

How do I delete my account?
To delete your account please reach out to us at support.india@mheducation.com.

Platform & Technical Doubts

Where can I access the course or courseware after purchasing it?
After your purchase is complete, you can login to the McGraw Hill Edge app or website and find the course or courseware on your student dashboard.
Can I access the course on multiple devices?
Yes, you can access the course on multiple devices including mobile, tablet, and laptop/PC. For the best experience, download the McGraw Hill Edge app on your mobile or tablet. Furthermore, you can also access McGraw Hill Edge directly through the website on your laptop/PC.
Is there an app available for offline viewing?
Yes! You can download and view content offline using our mobile application – McGraw Hill Edge. The app is available for both Android and iOS, making it convenient to study on-the-go.
Can I change the email ID/phone number associated with my account?
Yes! Go to the 'My Profile' section on your account and click on 'Edit' to start making changes to your phone number, email id and other such details. Kindly ensure you click on 'Save' before leaving the page to update the changes made.
How do I report technical errors or incorrect content?
If you notice any errors in our content or face any technical troubles, feel free to reach out to us through our 'Contact Us' page. You can also get in touch with us directly through our customer support email: support.india@mheducation.com
I am getting an error 'you have exceeded the device limit' how can I resolve this problem?
This usually happens when you are logged in to your account through multiple devices. Try logging out of all the devices and try logging in again. To avoid facing this error in the future, make sure to log out after every session. If the issue persists, kindly write to us at support.india@mheducation.com.

Courseware Related Questions

What is McGraw Hill Edge Courseware?
McGraw Hill Edge Courseware is an end-to-end learning solution designed to make learning holistic and adaptive to changing examination trends. It goes beyond traditional exam preparation, breaking the mould to give our learners a better chance at success. It seamlessly blends the traditional strengths of static resources like books with cutting-edge digital learning solutions, including:
  • Conceptual Videos
  • eBook Access
  • Study Aids like Flashcards and Infographics
  • Knowledge Enrichment Content
  • Previous Years' Questions with explanations
  • Mock Tests
  • Performance Analytics
  • Live Interactive Sessions with Authors
How is McGraw Hill Edge Courseware different from regular online courses or traditional books?
McGraw Hill Edge Courseware is designed to dynamically respond to your progress. They are completely digital and device-friendly, inclusive of videos as well as a variety of visual learning elements. They give you targeted and data driven insights, simulated mock tests and live interactive sessions with the authors!

Content and Author Related Questions

Will I get access to regular current affair updates?
Yes, you can access regular current affairs updates through our blog section, which features contextual articles, monthly current affair compilations, exam-related content, and expert-written pieces. Additionally, if you purchase specific courseware, you'll gain access to subject-specific monthly current affairs tailored to your learning needs.
Are model answers provided for Main exam-style questions?
Yes, some courses provide model answers for previous years' questions (PYQs). However, you can explore our courseware on Answer Writing by Manuj Jindal (AIR-53, UPSC 2017) for targeted strategies and expert insights to enhance your precision, clarity, and structure in Main.
Can I reach out to someone for mentorship or doubt-clearing?
Yes, you can connect with the authors during exclusive live interactive sessions for doubt-clearing. These events offer a unique opportunity to ask questions directly and receive expert guidance tailored to your needs.
Do you offer courses in Hindi and other languages?
Yes, we offer courses in Hindi and selected regional languages. To check the availability of your specific course in other languages, visit the ‘Explore Courses’ section on our website or mobile app.
Are there any live Q&A sessions with authors?
Yes, we host exclusive live interactive events with the authors, which provide an effective platform for Q&A sessions to clear doubts and gain valuable insights. These sessions are designed to provide aspirants with expert guidance and personalized support for their preparation.
How can I check my progress?
You can track your progress using detailed performance analytics, including total questions attempted, marks scored, accuracy rates, and time spent on correct, incorrect, and unattempted questions. For an even deeper understanding of your performance, advanced analytics become available when you attempt exercises like Mock Tests and Practice Tests. These tools not only help you refine your preparation strategy but also provide exciting insights, such as comparisons of your accuracy and attempts with other test-takers—turning every test into an opportunity for growth!

Events and Blogs

Can I access blogs on my mobile?
Yes, you can conveniently access all blogs and articles published in the 'Blogs' section through your mobile, tablet, laptop, or PC. Enjoy reading seamlessly anytime, anywhere!
Can I access event recordings after the event is over?
Yes, if you had registered for the event, you can find the recordings after its completion, in the ‘Events’ section of our website and application.

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FAQ - McGraw Hill Edge